What is your Return Policy?

Products purchased directly from RunGum.com can always be returned within 30 (thirty) days of purchase, per the following guidelines:

Unused Product

12-Pack Box must be in its original, sealed and unused condition

  • Must provide proof of purchase (order number from our website) for a full refund or exchange
  • Must be within 30 days of purchase
  • Refund excludes any paid shipping charges and is only for the cost of the gum.
  • Customer will be responsible for return shipping costs

Used Product

Open 12-Pack Box and partially used product

  • Once a product has been opened, Run Gum is unable to accept the return or refund this product

Damaged Product

Run Gum will process a refund or reship for any product damaged in shipment transit from the Run Gum warehouse to delivery location

  • b) For replacement of damaged product please contact customer support team.

Please email your order inquiries to orders@rungum.com. 

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